Corrections and Complaints
We aim to keep our news reporting accurate and we genuinely value feedback from our listeners and readers. If you spot something that needs putting right, please send an email to [email protected] outlining your concerns, and we will do our best to reply within two working days. Where we agree an error has been made, we will work to correct it as quickly as we can.
Code of Practice and Complaints
Radyo ha Pellwolok an Gernewegva follows the Editors' Code of Practice set by the Independent Press Standards Organisation (IPSO). This code is recognised nationally and is observed by many national and regional media outlets, as well as widely across Cornwall and the United Kingdom. You can read the full code on the IPSO website.
If you believe we have fallen short of this code, please contact us as soon as you can. Please note that we can only handle a complaint if you are:
- personally and directly affected by an alleged breach of the Code;
- a representative group affected by an alleged breach of the Code, where there is a public interest in your complaint;
- a third party seeking to ensure the accuracy of published information.
You can email your complaint to [email protected]. We will acknowledge it by email within seven calendar days and will usually send a final decision by email within 21 calendar days.
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Copyright 2018. Developed by Radyo An Gernewegva — Nigel Pengelly / The Media Runner